Privacy Policy

Last Updated: September 14, 2024

At Uniteam, a product of OpsEdge AI Pvt Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and transparency. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our application, Uniteam, whether you access it from the web or a mobile device. As Uniteam operates globally, we comply with international privacy standards and laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection regulations.

By using Uniteam, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please discontinue using the app.

1. Information We Collect

We collect the following types of information to provide you with a better experience and to improve our services:

2. How We Use Your Information

Uniteam uses your personal information for the following purposes:

• - Task and Workflow Management: To help you and your team organize, assign, and track tasks.
• - AI-Powered Assistance: To provide personalized suggestions, automate workflows, and optimize team efficiency.
• - Communication: To notify you of task updates, meetings, and other relevant team information.
• - Analytics: To provide real-time data on team engagement, productivity, and efficiency through dashboards.
• - Improvement of Services: To analyze usage patterns and improve the functionality of Uniteam.
• - Security: To monitor and enhance the security of the platform.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:

• - Service Providers: We may share your personal information with trusted service providers who assist us in operating the Uniteam platform (e.g. cloud storage, data analytics). These third-party service providers are bound by confidentiality agreements and only use your information to provide services on our behalf.
• - Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation, or if such disclosure is necessary to comply with legal obligations, protect and defend our rights or property, or prevent or investigate potential wrongdoing related to Uniteam.
• - Business Transfers: If Uniteam undergoes a business merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. In such cases, you will be notified of any changes in the ownership or use of your information.

4. International Data Transfers

As Uniteam operates globally, your personal information may be transferred to and processed in countries other than your own. We will ensure that any international transfer of data complies with applicable privacy laws, including ensuring adequate protection for your personal information under GDPR or other relevant laws.

5. Your Rights

Depending on where you are located, you may have the following rights regarding your personal information:

a. GDPR (for European Economic Area Users) If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

• - Right to Access: Request access to your personal data.
• - Right to Rectification: Request the correction of inaccurate or incomplete data.
• - Right to Erasure: Request the deletion of your personal data under certain conditions.
• - Right to Restriction: Request to limit the processing of your personal data.
• - Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.
• - Right to Object: Object to the processing of your personal data in certain situations.

b. CCPA (for California Users) If you are a California resident, you have the following rights under the CCPA:

• - Right to Know: Request details about the information we collect and how we use it.
• - Right to Delete: Request the deletion of your personal data.
• - Right to Opt-Out: Opt-out of the sale of personal information (though we do not sell personal data).
• - Right to Non-Discrimination: You will not be discriminated against for exercising your rights under the CCPA.

To exercise any of these rights, please contact us at{" "} support@uniteam.ai .

6. Data Retention

We retain your personal information for as long as necessary to provide our services and for other essential purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements. The duration of retention may vary depending on the nature of the data and applicable laws.

7. Security of Your Information

We are committed to protecting your personal information. We implement industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Uniteam is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the revised policy on the Uniteam platform. Your continued use of Uniteam after any changes to this policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at{" "} support@uniteam.ai .